Location:  91 Newbury Street, Boston, MA 02116 (between Berkeley and Clarendon Streets)

Hours: Mon. 11-4 | Tues. 9-5 | Wed. 9-8 | Thurs. 9-8 | Fri. 9-8 | Sat. 9-5 | Sun. 10-5 | 

Making An Appointment: Please call our front desk at 617-267-1900 to make an appointment. All appointments must be booked via the salon’s front desk. Please do not contact our stylists directly or via social media for appointment requests as it is against our company policy.

Payment:  All major credit cards are accepted. Please note, we accept gratuity via cash, credit/debit card and the Tippy app. Personal checks are not accepted.

Cancellations: A minimum of 48 hours' notice is required for all cancellations. We require a credit number at the time the appointment is made. If a cancellation is made less than 48 hours from the scheduled appointment, the card will be charged for half of the scheduled service. Should a client give fewer than 24 hours notice or not show up for a scheduled appointment the full service price will be charged.

If you are experiencing any cold or flu symptoms at all we ask that you reschedule your appointment even if it’s within the 24 hour window. If you cancel due to illness but immediately rebook the appointment for a later date you will not be charged for the missed appointment. If you cancel due to illness and choose not to rebook, you will be charged for the service.

Late Arrivals:  We understand that things happen. Please call and let us know if you’re running late. If you’re more than 15 minutes late, we may have to reschedule for a later date and you will be charged for the missed appointment.

Refunds:  We unfortunately do not offer any refunds. If you’re not satisfied with your service, call us within 7 days and we’ll set up a complimentary appointment to achieve your desired look. 

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